Target Power Terms & Conditions

TERMS AND CONDITIONS OF SALE – Target Power Generators Ltd

1. Acceptance of Terms

Welcome to Target Power Generators Ltd’s online store. By accessing and using this website, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our online store. These terms and conditions are applicable to any offline or online purchase made to Target Power Generators ltd.

2. Agreement of Sale

Agreement of Sale: Acceptance of any order by Target Power Generators Ltd (hereinafter referred to as “Seller”) from the buyer (hereinafter referred to as “Buyer”) is conditional upon Buyer’s acceptance of the terms and conditions of sale contained herein. Any terms and conditions provided by Buyer that are inconsistent with these terms and conditions shall be rejected and have no effect. These terms shall apply exclusively, and no other terms and conditions referenced by Buyer shall apply.

Assignment: Seller may, at its sole discretion, assign, transfer, or sub-contract any of its rights and obligations under these Terms in respect of any order placed by Buyer.

3. Prices and Payments

Pricing: Prices listed on our website are in the specified currency and exclude applicable taxes unless stated otherwise. We reserve the right to adjust product and service prices at our discretion without prior notice.

Payment: Payment methods include credit/debit cards, bank transfers, and electronic payment options. Payment in full is required before processing and shipping your order.

Taxes: Buyer is responsible for any applicable sales, use, excise, or other taxes associated with their orders. If value-added tax has not been charged on the invoice for EX-WORKS (EXW) products, Buyer must provide Proof of Export as specified by Seller.

For Goods That Require Production or Non Stock Items:
The Seller will initiate the invoicing process before commencing the production of goods, requiring an initial payment of at least 50% of the total order value. This specific percentage may be subject to case-by-case agreement; however, in the absence of such an agreement, it defaults to 50%.

Subsequently, the Seller will issue a final balance invoice five (5) days before the scheduled dispatch of the goods. Dispatch of the goods will only occur once this final invoice has been paid in full.

In the event of a Letter of Credit payment, the Seller will provide the Buyer with a pro forma invoice (“PI”). The Buyer acknowledges that the Seller will confirm acceptance of the Buyer’s order only after the Seller’s bank receives a Letter of Credit that complies with all relevant standards.

Should any amount remain unpaid on the due date, the Buyer shall be obligated to pay the Seller, upon request, a late payment charge. This charge will be equal to the current standard statutory late payment rate (or 8% per annum, whichever is higher).

4. Use of the Products

Product Use: Buyer is responsible for ensuring that the products purchased are used in accordance with the operating manuals supplied by Seller.

5. Warranty

Warranty Coverage (Target Power Generators Manufacture): Products (excluding engines and alternators) sold by Seller are internationally warranted for the shorter of 12 months or 1,000 hours from installation or 18 months from dispatch by the Seller. Buyer agrees to make available a copy of such warranty to its customer when reselling the products. This warranty is in lieu of any other warranties, whether express or implied.

Warranty for Non-Target Power Generators Goods: Our products are covered by a manufacturer’s warranty for faulty materials and workmanship. This warranty does not cover general wear and tear or damage due to misuse. Warranty claims are administered by the equipment importer, main distributor, or manufacturer.

Used/Reconditioned Generators: Used generators are sold as seen and do not come with a warranty period.

6. Claims and Liability

Liability: Seller’s liability for any claim, including claims for negligence or loss arising from any order accepted by Seller, is limited to the price of the product giving rise to the claim. Seller is not liable for indirect or consequential damages, except in cases of negligence or fraud resulting in personal injury or death.

Force Majeure: Seller shall not be liable for delays or performance failures due to events beyond its control.

7. Changes

Product Changes: Seller may make changes to product specifications or design to meet safety or statutory requirements, provided these changes do not materially affect quality or performance.

8. Delivery

Delivery: Delivery is Ex Works Seller’s facility, and delivery dates are approximate. Buyer-caused delays may result in additional charges.

Delays in Delivery and Order Cancellations: In the event that no other written agreement exists between the Buyer and the Seller regarding order cancellations, an order that has been accepted by the Seller may only be cancelled by the Buyer following written notice to the Seller. However, such cancellation is subject to the payment of the Seller’s restocking and cancellation fees.

Upon the Buyer’s request, the Seller will provide a statement detailing the applicable cancellation charges before the cancellation is finalized. These cancellation and restocking fees are set at 20% of the total order value, excluding any delivery costs, in cases where the Seller is able to cancel any incurred shipping expenses on behalf of the Buyer.

It is important to note that once a customized product has entered the production line, it cannot be altered, modified, or cancelled. In such cases, the Buyer is obligated to make full payment for the order. However, if the Seller can successfully find another customer for the customized product, a reasonable reduction may be applied to the Buyer’s payment.

9. Governing Law and Severability

Governing Law: These Terms are governed by English law, and any disputes are subject to the jurisdiction of English Courts.

Severability: If any provision of these Terms is deemed invalid, illegal, or unenforceable, it shall be deleted, and the remaining provisions shall remain valid and enforceable.

10. Right to Terminate

Right to Terminate: Seller may cancel an order if Buyer faces insolvency, bankruptcy, or breaches the terms.

11. Privacy

Privacy: Personal data provided to Seller will be handled in accordance with Seller’s privacy policy.

12. On-Site Maintenance and Commissioning

On-Site Maintenance and Commissioning: Buyer and/or End User are responsible for ensuring the site is prepared and ready for scheduled maintenance or commissioning. Failure to meet site requirements may result in additional charges.

13. WARRANTY EXCLUSIONS

Warranty Exclusions: Warranty does not cover products not operated or serviced according to instructions, damage in transit, misuse, or use of non-genuine parts. Consumable parts are also excluded.

Dealer/Reseller/Supplier:

This warranty information pertains to Target Power Generators supplying diesel generators to end-users through a Dealer/Reseller (“Dealer”) or Supplier of Target Power Generators branded generators for goods supplied in the UK. If a product experiences a failure, please reach out to Target Power Generators. We will provide a ‘Warranty Report Form’ for you to complete. Ensure that all sections of the Warranty Report Form are fully filled out.

In cases where a manufacturing fault is confirmed (and the End User has adhered to the terms and conditions outlined in this document, as well as the usage instructions provided in the operation manual), Target Power Generators will supply the Dealer with a replacement part, and it becomes the Dealer’s responsibility to perform the generator repair. If Target Power Generators requests the return of the faulty part, once we receive it, our engineers will conduct testing. If the part is determined to be faulty due to a manufacturing defect, we will refund the postage cost.

If the fault cannot be resolved on-site by the Dealer, Target Power Generators will arrange for a site visit with a repair agent.

Please ensure that you have a copy of the original invoice, a completed ‘Warranty Report Form,’ and photographs of any defective parts to accompany your product at its location.

It’s important to note that if the fault is determined to be non-warranty or if the machine is found to be out of warranty, charges will be applicable.

*On-Site Repairs: £90 per hour (excluding VAT), charges commence from the moment Target Power Generators’ engineer leaves their home and continue until their return. Mileage is charged at £0.55 per hour.

**Parts are billed separately.

All repairs are conducted within a reasonable timeframe, but we expect the ‘End User’ to offer flexibility in scheduling call-out times.

Warranties for goods that are non Target Power Generators Branded (all other products):

Warranty Coverage: Our products are covered by a manufacturer’s warranty for faulty materials and workmanship. This warranty does not cover general wear and tear or damage due to misuse.

Product Warranty Handling: Warranty claims are administered by the equipment importer, main distributor, or manufacturer. The warranty terms and conditions are maintained by the original manufacturer. We can assist you in contacting the relevant companies for warranty claims.

International Customers:

International Customers: This warranty information is for international customers. Support is limited to parts supply, and Target Power Generators does not cover the cost of repairs, call-outs, labor, or other repair-related expenses.

These terms and conditions govern your use of our online store and constitute the entire agreement between Target Power Generators Ltd and the Buyer. By using our website and services, you agree to abide by these terms. Please review these terms regularly, as they may be updated without notice. If you do not agree with any part of these terms, please refrain from using our online store.